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Frequently Asked Questions
Quick answers to common questions about PackComply
- GeneralWhat is PackComply?
- PackComply is the first AI-powered SaaS platform for packaging compliance. We automate audit-grade compliance reporting, ensure EU PPWR & EPR readiness, and help streamline global packaging regulations compliance with enterprise-grade security.
- AI & TechnologyHow does the AI-powered compliance checking work?
- Our AI analyzes your packaging specifications against a comprehensive database of global regulations. It performs automated compliance checks across 50+ parameters for PPWR compliance, generates audit-grade reports, and provides actionable recommendations for any issues found.
- ComplianceWhat packaging regulations does PackComply cover?
- We cover EU PPWR (Packaging and Packaging Waste Regulation), EPR schemes across multiple countries, recyclability standards (ISO 18604), and regulatory requirements from over 100 countries and regions.
- Getting StartedHow do I start my free trial?
- Click "Start Free Trial" on our pricing page. You get 7 days of access to Basic plan features with up to 150 SKU audits. No payment method required during the trial period.
- SecurityIs my packaging data secure?
- Yes, absolutely. We implement enterprise-grade security including SOC 2 Type II certification, end-to-end encryption, secure data centers, and regular security audits. Your data is never shared without your explicit consent.
- API & IntegrationsCan I integrate PackComply with my existing systems?
- Yes, our API allows seamless integration with your existing workflows. API access is included with Enterprise plans and available as an add-on for Pro plans.
- BillingWhat happens if I exceed my plan limits?
- You can upgrade your plan at any time or purchase additional capacity through our add-ons. We provide usage notifications to help you monitor your consumption.
- ComplianceHow accurate are the compliance reports?
- Our AI-powered platform provides audit-grade accuracy. All reports undergo quality checks, and you can request human expert review for critical assessments. We maintain 99.9% accuracy across our compliance checks.
Still need help?
Our compliance experts are here to help you navigate packaging regulations