Cookie Policy | PackComply

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your browsing experience.

How We Use Cookies

PackComply uses cookies and similar technologies to:

Keep you signed in to your account
Remember your preferences and settings
Analyze website usage and performance
Provide personalized content and features
Ensure security and prevent fraud
Improve our AI-powered compliance services

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

Authentication cookies: Keep you logged in to your account
Security cookies: Protect against security threats
Load balancing cookies: Ensure optimal website performance

Functional Cookies

These cookies enhance functionality and personalization:

Preference cookies: Remember your settings and choices
Language cookies: Store your preferred language
Theme cookies: Remember your UI preferences

Analytics Cookies

These cookies help us understand how you use our website:

Usage analytics: Track page views and user interactions
Performance monitoring: Identify and fix technical issues
Feature analytics: Understand which features are most valuable

Marketing Cookies

These cookies help us provide relevant content and measure campaign effectiveness:

Conversion tracking: Measure the effectiveness of our marketing
Personalization: Show relevant content based on your interests
Retargeting: Display relevant ads on other websites

Third-Party Cookies

We use trusted third-party services that may set their own cookies:

Analytics Services

PostHog: Product analytics and user behavior tracking
Google Analytics: Website traffic and usage analysis

Customer Support

Intercom: Live chat and customer support features

Payment Processing

Stripe: Secure payment processing and fraud detection

Cookie Duration

Session Cookies

These cookies are temporary and are deleted when you close your browser.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them:

Authentication cookies: Up to 30 days
Preference cookies: Up to 1 year
Analytics cookies: Up to 2 years
Marketing cookies: Up to 90 days

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

Chrome: Settings → Privacy and security → Cookies
Firefox: Preferences → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Site permissions → Cookies

Our Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner where you can:

Accept all cookies
Reject non-essential cookies
Customize your cookie preferences

Opt-Out Links

You can opt out of specific tracking services:

Impact of Disabling Cookies

If you disable cookies, some features may not work properly:

You may need to sign in repeatedly
Your preferences won't be saved
Some website features may be limited
We can't personalize your experience

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for legal and regulatory reasons. We'll notify you of significant changes.

Contact Us

If you have questions about our use of cookies, contact us at:

Email: privacy@packcomply.com
Subject: Cookie Policy Inquiry

Your Rights

Under GDPR and other privacy laws, you have rights regarding cookies and tracking:

Right to be informed about cookie usage
Right to consent to non-essential cookies
Right to withdraw consent at any time
Right to access data collected through cookies

For more information about your privacy rights, please see our Privacy Policy.